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Topic: Unhandled exception when using SVP and potplayer.

Hello.


I have a problem, when I use SVP I get that error message:

http://www.imagebam.com/image/f6587e243279094

When I click OK player just exits, SVP is still on. I also tried MPC and the same thing happens just without that code that is shown in error message. Settings I use in SVP are double the framerate and strongest artifact masking, but it crashes even if I change those to diffrent settings. I also tried disabling OpenCL acceleration and after that, changing the number of threads, still crashes. I have Geforce GTX 560 Ti and an Intel C2D E8400 @ 3,6 GHz. Drivers are 314.14.

Re: Unhandled exception when using SVP and potplayer.

try to pass SVPmark test, will it crash too?

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Re: Unhandled exception when using SVP and potplayer.

try to pass SVPmark test, will it crash too?

It doesn't crash, here are my scores if it helps:
Test summary
-----------------------
  Date: 2013-03-15T13:55:57
  CPU:  Intel Core2 Duo E8400 @3599 MHz [2 threads]
  GPU:  NVIDIA GeForce GTX 560 Ti [ver.314.14]
  Mode: HD + GPU [5 threads]

Overall scores
-----------------------
  Synthetic CPU:                  MC554
  Synthetic GPU:                  MG816
  Real-life:                      HG1648

Details: synthetic
-----------------------
  CPU: compose (single-threaded): 457
  CPU: compose (multi-threaded):  863
  CPU: search (single-threaded):  204
  CPU: search (multi-threaded):   408
  GPU: system -> GPU transfer:    671
  GPU: GPU -> system transfer:    625
  GPU: calculations:              1043
  GPU: total score:               3169

Details: real-life /HD
-----------------------
  decode video:                   10.07x (241.7 fps)
  48 fps - vectors search:        0.80x (38.5 fps)
  60 fps - frame composition:     2.18x (130.6 fps)
  48 fps - [SVP] fastest:         3.70x (177.4 fps)
  48 fps - [SVP] simple 1:        2.59x (124.3 fps)
  60 fps - [SVP] good:            1.41x (84.3 fps)
  60 fps - [SVP] high:            1.12x (67.1 fps)
  60 fps - [SVP] highest:         0.59x (35.2 fps)
  72 fps - [SVP] simple 2:        2.28x (164.2 fps)
I should also note, that I'm using Windows 8 x64.

Re: Unhandled exception when using SVP and potplayer.

I hope PotPlayer on the screen is 32-bit version?

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Re: Unhandled exception when using SVP and potplayer.

Yes it is, MPC is also 32-bit version.

  • MAG79
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Re: Unhandled exception when using SVP and potplayer.

remekra
Try to disable hardware acceleration: in LAV decoder and in SVP.

7 Reply by remekra (edited by remekra 15-03-2013 13:19:36)

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Re: Unhandled exception when using SVP and potplayer.

It worked! So should I try diffrent drivers for it to work with hardware acceleration?

EDIT

Strange thing, when I turned hardware acceleration on again in LAV and SVP it also works now .

  • MAG79
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Re: Unhandled exception when using SVP and potplayer.

remekra
Great news! Congratulations!

Please inform us if the error occurs again.

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Re: Unhandled exception when using SVP and potplayer.

Ok, thank you very much for your help!

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Re: Unhandled exception when using SVP and potplayer.

It also notoriously happens to me. Only when GPU acceleration is selected in SVP.
I have Geforece 540M with the newest drivers and it pass SVPmark

  • MAG79
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Re: Unhandled exception when using SVP and potplayer.

dzid_
PotPlayer? What version?
What decoder have been used (internal or LAV)?

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Re: Unhandled exception when using SVP and potplayer.

Potplayer 1.5.37776
Lav, internal, coreavc - it fails regardless the decoder and it's mode.
I've noticed the error sometimes also appears without GPU acceleration, when CPU is very busy.

I don't know if it helps but the error pops after about a minute and only when user interacts with the player. It's possible to watch the whole movie if you don't click anything.

  • MAG79
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Re: Unhandled exception when using SVP and potplayer.

dzid_

the error sometimes also appears without GPU acceleration, when CPU is very busy.

I see. Maybe it is overheating?

Can you provide full information about error? Have you see anything about the error in windows log (my computer - management - Events - Windows logs - Application)?
I need info about module where the error occurs.

14 Reply by dzid_ (edited by dzid_ 26-06-2013 19:15:41)

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Re: Unhandled exception when using SVP and potplayer.

It does not depend on temperature.
Event Viewer:

Faulting application name: PotPlayerMini.exe, version: 0.0.0.0, time stamp: 0x51401f2c
Faulting module name: PotPlayer.dll, version: 1.5.38562.0, time stamp: 0x51c91937
Exception code: 0xc000041d
Fault offset: 0x002981f1
Faulting process id: 0xeb0
Faulting application start time: 0x01ce729d1aef5add
Faulting application path: C:\Program Files (x86)\Daum\PotPlayer\PotPlayerMini.exe
Faulting module path: C:\Program Files (x86)\Daum\PotPlayer\PotPlayer.dll
Report Id: 65aec3a2-de90-11e2-bf31-b870f47d4dea
Faulting package full name: 
Faulting package-relative application ID:

Not very helpful.


I found out, though, this crashing depends somehow on Potplayer memory usage and number of SVP's working threads.
When I changed threads from Auto to 6, the video was playing and playing without error, even when I was switching fullscreen back and forth which before always resulted in a crash..

After some tests I found out that maximal number of not crashing threads is 12 for me (and this number depends on filters/renderers I use   mad  ).

I am on 2670QM

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Re: Unhandled exception when using SVP and potplayer.

dzid_
crashing depends somehow on Potplayer memory usage and number of SVP's working threads

well... i won't ask if you read the FAQ  big_smile
just use "4GB patch" (from "Utilities" subfolder) on the PotPlayerMini.exe file

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Re: Unhandled exception when using SVP and potplayer.

Sure, I did not  big_smile

It's working now smile