Topic: Help! SVP Manager force closes... Can't Access Settings or Play Videos

Hi! I am currently experiencing a "Force Close" whenever I open the SVP Manager by double clicking it from the task bar. At first, the icon is displayed and then it suddenly disappears. I had got it to work before but now it seems that it closes everytime I try to open it.

Could someone please help me?

Screenshot:
http://i.imgur.com/GaorAnz.jpg

  • MAG79
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Re: Help! SVP Manager force closes... Can't Access Settings or Play Videos

chochoy
Please put here SVP log from file Log.txt.
You can get it in the folder c:\ProgramData\SVP 3.1\Logs

3 Reply by jeeyi345 (edited by jeeyi345 18-09-2013 19:52:33)

Re: Help! SVP Manager force closes... Can't Access Settings or Play Videos

MAG79 wrote:

chochoy
Please put here SVP log from file Log.txt.
You can get it in the folder c:\ProgramData\SVP 3.1\Logs

Same problem here, this is mine.
SVP worked well for about 2 weeks, then suddenly won't load today as OP.

I've tried reboot, reinstall with delete old settings.

Post's attachments

Log.txt 590 b, 502 downloads since 2013-09-18 

  • MAG79
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Re: Help! SVP Manager force closes... Can't Access Settings or Play Videos

jeeyi345
SVP worked well for about 2 weeks, then suddenly won't load today as OP.
I see in log.txt that GPU-acceleration (OpenCL) can't work properly.

What videocard do you have?
When did you install/update your video driver?

Start from reinstall video driver or return to previous stable version of video driver.

5 Reply by jeeyi345 (edited by jeeyi345 21-09-2013 15:03:44)

Re: Help! SVP Manager force closes... Can't Access Settings or Play Videos

MAG79 wrote:

jeeyi345
SVP worked well for about 2 weeks, then suddenly won't load today as OP.
I see in log.txt that GPU-acceleration (OpenCL) can't work properly.

What videocard do you have?
When did you install/update your video driver?

Start from reinstall video driver or return to previous stable version of video driver.

My PC is Brand computer ASUS CM1435 Desktop, so there's only one driver for each component.
I reinstalled AMD 7670HD driver, but the problem remains.
I installed AMD chipset driver recently, so I reinstall it too.
Then I reinstalled SVP project, attachment #2 Log.txt 560 b is the latest file.

Post's attachments

Log.txt 560 b, 538 downloads since 2013-09-21 

Log.txt 518 b, 492 downloads since 2013-09-21 

  • Rimsky
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Re: Help! SVP Manager force closes... Can't Access Settings or Play Videos

Start - SVP - utilities - CLINFO
show us output

Re: Help! SVP Manager force closes... Can't Access Settings or Play Videos

http://i.imgur.com/hmUYM8J.png?1
If CLINFO is under SVP's menu, I can't.
Everytime my cursor touches it, it disappears.

  • Rimsky
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Re: Help! SVP Manager force closes... Can't Access Settings or Play Videos

jeeyi345
Start - SVP - utilities - CLINFO
windows start menu button

Re: Help! SVP Manager force closes... Can't Access Settings or Play Videos

http://i.imgur.com/Q6ZH5kn.png

sorry, Win 8 metro hide it, I have to search clinfo

clinfo.exe has stopped working

  • Rimsky
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Re: Help! SVP Manager force closes... Can't Access Settings or Play Videos

try to run clinfo "as Adminisrator"

  • Rimsky
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Re: Help! SVP Manager force closes... Can't Access Settings or Play Videos

1. uninstall ALL OpenCL (amd/nvidia/intel) packages (but leaves drivers, they are not used OCL)
2. uninstall all AMD/ATI drivers packages (sdk, catalyst, etc), becouse AMD OpenCL is the part of the catalyst
3. in safe mode clean up with driver fusion all AMD files and other OpenCL parts drivers
4. reboot in normal mode
5. Indication of the clean OS from OpenCL
  - there is not OpenCL.dll in you system drive
  - Run CLInfo.cmd
6. install catalyst from AMD.com, it include OpenCL for Radeons
7. Reboot
8. Check OpenCL platform by the CLInfo.cmd

12 Reply by jeeyi345 (edited by jeeyi345 21-09-2013 16:05:19)

Re: Help! SVP Manager force closes... Can't Access Settings or Play Videos

Rimsky wrote:

driver fusion

I've tried install drivers from AMD.com before, but if I install AMD's, raither than ASUS's driver, I'll only get CPU otions, not GPUs (for example: vsync) in AMD vision engine control center
I guess it's a custom driver for OEM GPU cards.

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Re: Help! SVP Manager force closes... Can't Access Settings or Play Videos

jeeyi345

show dxdiag

14 Reply by jeeyi345 (edited by jeeyi345 21-09-2013 16:18:38)

Re: Help! SVP Manager force closes... Can't Access Settings or Play Videos

Rimsky wrote:

jeeyi345

show dxdiag

Just installed AMD OpenCL SDK, thought it might help....it didn't :"(

Post's attachments

DxDiag.txt 61.27 kb, 749 downloads since 2013-09-21 

  • Rimsky
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Re: Help! SVP Manager force closes... Can't Access Settings or Play Videos

jeeyi345
Just installed AMD OpenCL SDK, thought it might help....it didn't :"(

SDK is for developers, not for customers
and versions openCL and drivers must be equal

______

now your system is "dirty"
download all needed drivers from AMD.com (APU+GPU)
clean all as I wrote in higher post
and install only needed drivers: chipset, GPU, OpenCL, Catalyst

Re: Help! SVP Manager force closes... Can't Access Settings or Play Videos

Ok, starting now

Re: Help! SVP Manager force closes... Can't Access Settings or Play Videos

It seems like it's a question to ASUS support wink

18 Reply by jeeyi345 (edited by jeeyi345 22-09-2013 05:45:45)

Re: Help! SVP Manager force closes... Can't Access Settings or Play Videos

Chainik wrote:

It seems like it's a question to ASUS support wink

Yes it is, unfortunately ASUS would only pass the buck to AMD, vise versa.

IT WORKS! It works now, after I boot into save mode and delete AMD's stuff with driver fusion

I installed ASUS's out of date driver first, for the GPU options.
And SVP works now! Thank you all
================================
update: Now my computer won't wakeup once hibernate.
Working on it. AMD drivers stuff is really tiring.

Re: Help! SVP Manager force closes... Can't Access Settings or Play Videos

I made a win 8 reset, seems works fine overall.
There's an Errorlog though, added below.

Post's attachments

LastErrorLog.txt 9 kb, 578 downloads since 2013-09-22 

20 Reply by jeeyi345 (edited by jeeyi345 22-09-2013 19:34:16)

Re: Help! SVP Manager force closes... Can't Access Settings or Play Videos

There's also an minor issue with SVPTube.
Video seems being teared.

sometimes video doesn't follow the fullscreen, leaving something like a purple picture frame.
I've found a workaround: Stop video, go to fullscreeen, then play the video.

I'm embarrassed of reporting so many bugs.

Re: Help! SVP Manager force closes... Can't Access Settings or Play Videos

SVPtube does nothing but running selected video player with an additional argument which is an URL...
Try another video format or a differenet video player.

  • MAG79
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Re: Help! SVP Manager force closes... Can't Access Settings or Play Videos

jeeyi345
From your LastErrorLog.txt:

Error: Warning: there's a memory leak in the video player: 1646 MB

Normal value of memory use for 720p is 330-380 MB.
I think it is because of using Subtitle in ffdShow. Turn it off.

Can you give me that video file to test "Є«»yЁt¦CІД¤G©u12.mp4"?

23 Reply by jeeyi345 (edited by jeeyi345 26-09-2013 16:47:01)

Re: Help! SVP Manager force closes... Can't Access Settings or Play Videos

MAG79 wrote:

jeeyi345
From your LastErrorLog.txt:

Error: Warning: there's a memory leak in the video player: 1646 MB

Normal value of memory use for 720p is 330-380 MB.
I think it is because of using Subtitle in ffdShow. Turn it off.

Can you give me that video file to test "Є«»yЁt¦CІД¤G©u12.mp4"?

I found it!
when I enable Outer lighting > Glow effect then seek video, it's easily causing memory leak for me. (1XXX MB)
Tested 2 random video.
Fill black bars only works fine
==========================
wait... just another Errorlog pop out
And now any video will cause the problem.
Just reset my PC, hope it's not system-relative sad
Reboot doesn't help.

Post's attachments

LastErrorLog.txt 7.16 kb, 450 downloads since 2013-09-26 

LastErrorLog2.txt 3.02 kb, 497 downloads since 2013-09-26 

  • MAG79
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Re: Help! SVP Manager force closes... Can't Access Settings or Play Videos

jeeyi345
I have just tested Outer lighting > Glow effect. It works fine for me on 720p videos. No memory leaks.

1. What renderer are you using?
MPC-HC - View - Options... - Playback - Output - DirectShow Video

2. Show your filter's list while playing.
MPC-HC - Play - Filters

25 Reply by jeeyi345 (edited by jeeyi345 27-09-2013 19:06:56)

Re: Help! SVP Manager force closes... Can't Access Settings or Play Videos

It shows Overlay Mixer Renderer.
I Know it's wrong, but as far as I remembered, I didn't change it...

Switched it to Enhanced Video Render (custom presenter)for it has most options available,
and now it works fine. Thanks for your precise diagnosis!
P.S: Which one is default? Which one would you suggest?

2. Not sure which list you're asking, the following imgur link is the PrintScrns
http://imgur.com/a/dbwi5