Topic: SVP crash

Hello!  smile
I installed SVP manager a couple of days ago, but when I try to launch it, it crashes immediately and it shows the info below (my Windows is in bulgarian so translated it with Google for quick translate, please excuse me if something sounds funny  smile ):

   Name of problem event: APPCRASH 
   Application name: SVPMgr.exe 
   Application version: 3.1.6.1041 
   Timestamp of the application: 2a425e19 
   Name faulty module: StackHash_13cd 
   Version of the faulty module: 0.0.0.0 
   Timestamp of the failed module: 00000000 
   Exception code: 00000000 
   Offset exception: 00000000 
   OS Version: 6.1.7601.2.1.0.768.3 
   ID locale: 1026 
   Additional Information 1: 13cd 
   Additional information 2: 13cd061a3de625428fc55b6bebf23a80 
   Additional Information 3: 42bf 
   Additional Information 4: 42bf2e91068ada0c8e4da042dd4ace7e

Then I have no option, but to close the program and then this error appears:

http://s1.bild.me/bilder/260513/8865582SVP_crash.jpg

The log contains only this:

23:39:34.542; Start: SVPMgr 3.1.6 (1041) starts...
23:39:34.548; AppDataPath: C:\ProgramData (ANSI)
23:39:34.551; Start: read settings file settings.ini
23:39:34.554; Start: load language file - English

I'm using Windows 7, 64-bit.
Also the SVP manager somehow worked a couple of times after several attempts to start it, but when I close it and try to launch it again, it shows me the errors above. I updated the the video card driver, but still no success...
Please help me!

Re: SVP crash

I just tried to launch it again and now it started, but I'm sure if close it, the errors will appear again and again...
Here's the log now, if it will help:

0:25:50.472; Start: SVPMgr 3.1.6 (1041) starts...
0:25:50.497; AppDataPath: C:\ProgramData (ANSI)
0:25:50.500; Start: read settings file settings.ini
0:25:50.502; Start: load language file - English. Duration: 40 ms
0:25:50.542; Start: check launched instance of SVP-manager
0:25:50.544; Start: check Avisynth installed
0:25:50.548; Start: clear Logs folder
0:25:50.551; Start: CPU and threads count detection
CPU: Intel Pentium(R) B960 @ 2.20GHz [2 threads] (469)
0:25:50.557; Start: SVPMgr folders prepare. Duration: 30 ms
0:25:50.587; Start: read settings file SVPMgr.ini
0:25:50.591; Start: GPUs settings detection
OpenCL adapter not detected
0:25:51.659; Start: monitors settings detection
Display#00010001: 1366 x 768 @ 60
0:25:51.664; Start: disable LNG-file write when UAC enabled
0:25:51.667; Start: change SVP-manager priority
0:25:51.669; Start: register hotkeys. Duration: 393 ms
0:25:52.062; Start: get versions of modules used
ffdshow.ax/avisynth.dll: 1.3.4532.0/2.6.0.3
svpflow1/2.dll: 1.3.5.0/1.5.7.0
svpflow_cpu/gpu.dll: 1.7.2.0/1.8.3.0
0:25:52.064; Start: refresh autostart state in registry
0:25:52.067; Start: some more work with registry. Duration: 7 ms
0:25:52.074; Start: create menu. Duration: 31 ms
0:25:52.105; Start: update settings file settings.ini. Duration: 63 ms
0:25:52.168; Start: prepare "About the program" window. Duration: 28 ms
0:25:52.196; Updates: check for updates. Request sended
0:25:52.318; Start: enable ffdShow waiting mode. Duration: 8 ms
0:25:52.326; Start: prepare to work is complete
0:25:52.337; RefreshSVP. Duration: 543 ms
0:25:52.880; ===== Waiting for ffdshow video
  • MAG79
  • SVP developer
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Re: SVP crash

nikolaydl
Try this debug version: SVPMgr316_1042_debug.zip

(unzip and replace it in SVP folder)

It must show the problem place in SVPMgr.

14:45:56.695; Start: SVPMgr 3.1.6 (1042) starts...
14:45:56.702; AppDataPath: C:\ProgramData (ANSI)
14:45:56.741; Start: read settings file settings.ini
14:45:56.749; Start: load language file - English
14:45:56.758; LoadFromLngFile step 1
14:45:56.765; LoadFromLngFile step 2
14:45:56.774; LoadFromLngFile step 3
14:45:56.917; LoadFromLngFile step 4
14:45:56.924; LoadFromLngFile step 5
14:45:56.930; Start: check launched instance of SVP-manager. Duration: 7 ms
14:45:56.937; Start: check Avisynth installed. Duration: 8 ms
14:45:56.945; Start: clear Logs folder. Duration: 11 ms
14:45:56.956; Start: CPU and threads count detection
CPU: Intel Core i3-3217U @ 1.80GHz [4 threads] (217)
14:45:56.971; Start: SVPMgr folders prepare. Duration: 31 ms
14:45:57.002; Start: read settings file SVPMgr.ini. Duration: 13 ms
14:45:57.015; Start: GPUs settings detection
GPU_11: Intel(R) HD Graphics 4000 (85)
14:45:57.189; Start: monitors settings detection
Display#00010001: 1366 x 768 @ 60

What error message will you get?
What last launch log file created?

Post's attachments

SVPMgr316_1042_debug.zip 361.36 kb, 314 downloads since 2014-08-26 

4 Reply by nikolaydl (edited by nikolaydl 26-08-2014 09:43:46)

Re: SVP crash

This is the new error message (only the last line has changed):

http://s1.bild.me/bilder/260513/9992259SVP_crash2.jpg

And here's the new log:

12:36:12.342; Start: SVPMgr 3.1.6 (1042) starts...
12:36:12.346; AppDataPath: C:\ProgramData (ANSI)
12:36:12.349; Start: read settings file settings.ini
12:36:12.353; Start: load language file - English
12:36:12.357; LoadFromLngFile step 1
12:36:12.359; LoadFromLngFile step 2
12:36:12.362; LoadFromLngFile step 3
  • MAG79
  • SVP developer
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Re: SVP crash

nikolaydl
Ok. This is next debug version: SVPMgr316_1042_debug2.zip
It adds details about read operations from language file.

0:06:37.663; Start: SVPMgr 3.1.6 (1042) starts...
0:06:37.670; AppDataPath: C:\ProgramData (ANSI)
0:06:37.678; Start: read settings file settings.ini
0:06:37.685; Start: load language file - English
0:06:37.692; LoadFromLngFile step 1
0:06:37.699; LoadFromLngFile step 2
0:06:37.706; LoadFromLngFile step 3
read line #1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
read line #21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40
read line #41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60
read line #61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80
read line #81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100
read line #101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120
read line #121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140
read line #141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160
read line #161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180
read line #181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200
read line #201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220
read line #221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240
read line #241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 256 257 258 259 260
read line #261 262 263 264 265 266 267 268 269 270 271 272 273 274 275 276 277 278 279 280
read line #281 282 283 284 285 286 287 288 289 290 291 292 293 294 295 296 297 298 299 300
read line #301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320
read line #321 322 323 324 325 326 327 328 329 330 331 332 333 334 335 336 337 338 339 340
read line #341 342 343 344 345 346 347 348 349 350 351 352 353 354 355 356 357 358 359 360
read line #361 362 363 364 365 366 367 368 369 370 371 372 373 374 375 376 377 378 379 380
read line #381 382 383 384 385 386 387 388 389 390 391 392 393 394 395 396 397 398 399 400
read line #401 402 403 404 405 406 407 408 409 410 411 412 413 414 415 416 417 418 419 420
read line #421 422 423 424 425 426 427 428 429 430 431 432 433 434 435 436 437 438 439 440
read line #441 442 443 444 445 446 447 448 449 450 451 452 453 454 455 456 457 458 459 460
read line #461 462 463 464 465 466 467 468 469 470 471 472 473 474 475 476 477 478 479 480
read line #481 482 483 484 485 486 487 488 489 490 491 492 493 494 495 496 497 498 499 500
read line #501 502 503 504 505 506 507 508 509 510 511 512 513 514 515 516 517 518 519 520
read line #521
0:06:41.633; LoadFromLngFile step 4
0:06:41.641; LoadFromLngFile step 5
0:06:41.649; Start: check launched instance of SVP-manager. Duration: 7 ms
0:06:41.656; Start: check Avisynth installed. Duration: 10 ms
0:06:41.666; Start: clear Logs folder. Duration: 12 ms
0:06:41.678; Start: CPU and threads count detection
CPU: Intel Core i3-3217U @ 1.80GHz [4 threads] (217)

Try it. What number is last at your system with Bulgarian language? smile

Post's attachments

SVPMgr316_1042_debug2.zip 361.6 kb, 315 downloads since 2014-08-26 

Re: SVP crash

Well, this is the result now:

0:43:00.981; Start: SVPMgr 3.1.6 (1042) starts...
0:43:00.984; AppDataPath: C:\ProgramData (ANSI)
0:43:00.986; Start: read settings file settings.ini
0:43:00.989; Start: load language file - English
0:43:00.992; LoadFromLngFile step 1
0:43:00.996; LoadFromLngFile step 2
0:43:00.999; LoadFromLngFile step 3
read line #1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
read line #21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40
read line #41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60
read line #61 62 63 64 65 66 67 68 69 70 71 72 73

Do I have to post anything else or just the log?  smile

  • MAG79
  • SVP developer
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Re: SVP crash

nikolaydl
Ok. I see.
Thank you.
Now I think I can reproduce and fix the error.

Some more questions:
1. Is it Windows 8.1?
2. What language is used for Non-Unicode programs?
3. Did you try to change SVP language to Russian?

Re: SVP crash

1. Is it Windows 8.1?
No, it's Windows 7, 64-bit

2. What language is used for Non-Unicode programs?
I have no idea... smile How can I check that?

3. Did you try to change SVP language to Russian?
Not yet, but I will try.

Re: SVP crash

nikolaydl
How can I check that?

Control panel -> Clock, Language and Region -> Region -> Administrative -> Language for non-Unicode programs

Re: SVP crash

This is what happened, when I switched to Russian:

11:36:56.854; Start: SVPMgr 3.1.6 (1042) starts...
11:36:56.856; AppDataPath: C:\ProgramData (ANSI)
11:36:56.859; Start: read settings file settings.ini
11:36:56.862; Start: load language file - Russian
11:36:56.865; LoadFromLngFile step 1
11:36:56.868; LoadFromLngFile step 2
11:36:56.895; LoadFromLngFile step 3
11:36:56.897; LoadFromLngFile step 4
11:36:56.900; LoadFromLngFile step 5
11:36:56.902; Start: проверка наличия уже загруженного экземпляра SVP-менеджера
11:36:56.906; Start: проверка установленного фреймсервера Avisynth. Длительность: 131 мсек
11:36:57.037; Start: очистка папки Logs. Длительность: 11 мсек
11:36:57.048; Start: определение процессора и числа потоков
CPU: Intel Pentium(R) B960 @ 2.20GHz [2 threads] (469)
11:36:57.069; Start: подготовка папок SVPMgr. Длительность: 89 мсек
11:36:57.158; Start: чтение файла настроек SVPMgr.ini. Длительность: 9 мсек
11:36:57.167; Start: определение числа и параметров видеоадаптеров
OpenCL-видеоадаптеров не обнаружено
11:36:57.852; Start: определение числа и параметров мониторов
Display#00010001: 1366 x 768 @ 60
11:36:57.882; Start: отключение записи LNG-файла при включенном контроле учетных записей. Длительность: 13 мсек
11:36:57.895; Start: изменение приоритета SVP-менеджера. Длительность: 9 мсек
11:36:57.904; Start: регистрация горячих клавиш в системе. Длительность: 295 мсек
11:36:58.199; Start: определение версий используемых модулей
ffdshow.ax/avisynth.dll: 1.3.4532.0/2.6.0.3
svpflow1/2.dll: 1.3.5.0/1.5.7.0
svpflow_cpu/gpu.dll: 1.7.2.0/1.8.3.0. Длительность: 7 мсек
11:36:58.206; Start: актуализация состояния автостарта SVPMgr в реестре. Длительность: 7 мсек
11:36:58.213; Start: еще работа с реестром. Длительность: 14 мсек
11:36:58.227; Start: формирование меню. Длительность: 44 мсек
11:36:58.271; LoadFromLngFile step 1
11:36:58.278; LoadFromLngFile step 2
11:36:58.286; LoadFromLngFile step 3
read line #1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
read line #21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40

11 Reply by nikolaydl (edited by nikolaydl 27-08-2014 08:51:51)

Re: SVP crash

Chainik wrote:

nikolaydl
How can I check that?

Control panel -> Clock, Language and Region -> Region -> Administrative -> Language for non-Unicode programs

Ok. It was Bulgarian, so I changed it to English (US), but SVP still crashes...

11:49:10.239; Start: SVPMgr 3.1.6 (1042) starts...
11:49:10.239; AppDataPath: C:\ProgramData (ANSI)
11:49:10.249; Start: read settings file settings.ini
11:49:10.249; Start: load language file - English
11:49:10.249; LoadFromLngFile step 1
11:49:10.249; LoadFromLngFile step 2
11:49:10.259; LoadFromLngFile step 3
read line #1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
read line #21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40
read line #41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60
read line #61

Re: SVP crash

So... is there any chance for fix?  sad

  • MAG79
  • SVP developer
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Re: SVP crash

Only if I will download and install Bulgarian win7 x64.
On Russian win7 x64 I can't reproduce the error. sad

Re: SVP crash

Is it possible to be some kind of conflict?
The program sometimes starts succesfully, but it's very rarely and very randomly...