1 Topic by hyperx (edited by hyperx 28-01-2016 16:20:42)

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Topic: Intel HD Graphics 530 driver crashes

Hello,

i have problems running SVP4 and the core i3 6100 with intel graphics 530.
Most of the time even 720p videos stutters and the driver crashes instantly (windows restores driver message)

Could it be that the Intel Graphics 530 issn´t supported yet ? On SVP-Mark i have "good" results.
I´m going crazy here and don´t know what is the reason, i also uninstalled everything and installed again with the same result.

Sometimes in MPC-Player D3D fullscreen works even with 1080p, but then the audio is sometimes out of synch....

Any Ideas ?

Re: Intel HD Graphics 530 driver crashes

Any Ideas ?

Looks like latest Intel's drivers are quite buggy o_O
There's not enough information now what is the reason - Windows 10, Broadwell/Skylake core or just some latest drivers update.
Or it's something like "NVidia + Win 10 + CUVID decoder" issue.

All I can suggest now is to try more options to narrow the issue down:
- turn off QuickSync decoder in LAV
- try some earlier driver versions
- try Windows 7/8

  • Thanks: 3

Re: Intel HD Graphics 530 driver crashes

I tried earlier driver versions, Also turned off QuickSync in LAV...
also reinstalled Windows 10...
Maybe windows 10 is the problem ? I give it a try... need to get windows 7 for testing.... Performance can´t be the problem, because even 720p crashed and stutters

4 Reply by Nintendo Maniac 64 (edited by Nintendo Maniac 64 28-01-2016 21:20:50)

Re: Intel HD Graphics 530 driver crashes

I use the integrated graphics on my Pentium G3258 and my graphics drivers on Windows 7 have been rock-solid stable (both QuickSync and copy-back).

The only time I have a graphics drivers crash is when my overclock isn't stable - SVP seems to actually be more intensive than something like Prime95 by itself because SVP also taxes the iGPU; more info:
http://www.overclock.net/t/1487922/goin … t_24256603

Re: Intel HD Graphics 530 driver crashes

we now have at least 3 reports about the issue:
- all of them about Windows 10
- one for HD Graphics 5500 and two others for HD Graphics 530
- driver versions 20.19.15.4300 and later

  • Thanks: 3

Re: Intel HD Graphics 530 driver crashes

I tried really every available driver, with no luck.

unfortunatelly i have problems installing windows 7 because it doesn´t detect the correct SATA driver on the installation itself... even with the correct drivers from gigabyte... i will update you until i get a working windows 7 installation...

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Re: Intel HD Graphics 530 driver crashes

Hi,
sorry can´t try on windows 7 because the SATA drivers seems broken... i have to wait until there are new graphics driver for intel released

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Re: Intel HD Graphics 530 driver crashes

hyperx
Can you post here deatils about drivers crash?
- error number
- error text
- error module

  • Thanks: 3

Re: Intel HD Graphics 530 driver crashes

it is a windows regarding message, i have a german version, so can´t tell the EXACT (english) Windows message, but it says:

"The driver does not respond anymore, old driver has been recovered"

I can reconstruct this problem everytime i restart the video.
It doesn´t matter which quality is set.

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Re: Intel HD Graphics 530 driver crashes

hyperx
I mean error from Windows Event Log. In german it is: Ereignisanzeige
http://techmixx.de/windows-10-ereignisa … verstehen/

Please post here full description of error when driver crashes.

11 Reply by hyperx (edited by hyperx 02-02-2016 07:18:59)

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Re: Intel HD Graphics 530 driver crashes

Okay so: Windows protocol "System":

Der Anzeigetreiber "igfx" reagiert nicht mehr und wurde wiederhergestellt.
details:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Display" />
  <EventID Qualifiers="0">4101</EventID>
  <Level>3</Level>
  <Task>0</Task>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2016-02-02T07:13:54.783919700Z" />
  <EventRecordID>597</EventRecordID>
  <Channel>System</Channel>
  <Computer>DESKTOP-0FK64DK</Computer>
  <Security />
  </System>
- <EventData>
  <Data>igfx</Data>
  <Data />
  </EventData>
  </Event>

application:

Fehlerbucket , Typ 0
Ereignisname: LiveKernelEvent
Antwort: Nicht verfügbar
CAB-Datei-ID: 0

Problemsignatur:
P1: 141
P2: ffffe0003ed524c0
P3: fffff800b2682100
P4: 0
P5: 1b20
P6: 10_0_10586
P7: 0_0
P8: 256_1
P9:
P10:

Angefügte Dateien:
C:\Windows\LiveKernelReports\WATCHDOG\WD-20160202-0813.dmp
C:\Users\MediaServer\AppData\Local\Temp\WER-36755484-0.sysdata.xml
C:\Users\MediaServer\AppData\Local\Temp\WERD8E7.tmp.WERInternalMetadata.xml

Diese Dateien befinden sich möglicherweise hier:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_141_19e6194b45c693aed7a9005ab7aa6d25fa89d_00000000_cab_0dc4d8f7

Analysesymbol:
Es wird erneut nach einer Lösung gesucht: 0
Berichts-ID: 83c774e2-c97c-11e5-9bdb-408d5c759853
Berichtstatus: 4
Bucket mit Hash:

and:

Fehlerbucket LKD_0x141_Tdr:6_IMAGE_igdkmd64.sys, Typ 0
Ereignisname: LiveKernelEvent
Antwort: Nicht verfügbar
CAB-Datei-ID: 1ff8cb5a-af5f-4efd-8880-b09810448224

Problemsignatur:
P1: 141
P2: ffffe0003ed524c0
P3: fffff800b2682100
P4: 0
P5: 1b20
P6: 10_0_10586
P7: 0_0
P8: 256_1
P9:
P10:

Angefügte Dateien:
C:\Windows\LiveKernelReports\WATCHDOG\WD-20160202-0813.dmp
C:\Users\MediaServer\AppData\Local\Temp\WER-36755484-0.sysdata.xml
C:\Users\MediaServer\AppData\Local\Temp\WERD8E7.tmp.WERInternalMetadata.xml

Diese Dateien befinden sich möglicherweise hier:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_141_19e6194b45c693aed7a9005ab7aa6d25fa89d_00000000_cab_0808e904

Analysesymbol:
Es wird erneut nach einer Lösung gesucht: 0
Berichts-ID: 83c774e2-c97c-11e5-9bdb-408d5c759853
Berichtstatus: 0
Bucket mit Hash:

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Re: Intel HD Graphics 530 driver crashes

I see here identification of the error:
- Display driver IGFX
- error P1 141
- module igdkmd64.sys
phrase to search: "LKD_0x141_Tdr:6_IMAGE_igdkmd64.sys"

I google "IGFX P1 141" and "LKD_0x141_Tdr:6_IMAGE_igdkmd64.sys" and found many topics. Sorry, but it is repeatable error. And I found only one official solution.
It on intel forum:
Display Driver has stopped working and has recovered where Intel Beta Graphics Driver for Windows® 7/8.1/10* [15.40] recomended (intel graphics 530 is supported). Try it.

13 Reply by hyperx (edited by hyperx 03-02-2016 08:13:01)

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Re: Intel HD Graphics 530 driver crashes

I tried these drivers... with no sucess..

i even made an bios update (heard about that skylake (prime95) issues.....

but there is one change:

it doesn´t crash directly after start, it crashes if:

you change to fullscreen, or on seek in video.

Also the performance is very bad, every video stutters if the GPU is enabled. (without it is good)

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Re: Intel HD Graphics 530 driver crashes

Okay,
i have news:

I could install Windows 7, and the good News is, that the Driver doesn´t Crash anymore ! So it is Windows 10 related.
But with GPU enable SVP is unuseable ! The Performance is 2 X bad then without GPU, this is strange because i have much higher results on SVPmark with GPU enable.
So it seems the new skylake Intel graphics aren´t comatible with SVP !?

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Re: Intel HD Graphics 530 driver crashes

Lets compare (descriptions from wikipedia article):

HD Graphics 4000 – 16 execution units and additional features, up to 332.8 GFLOPS at 1300 MHz

HD Graphics 530, GT2 – 24 execution units, up to 441.6 GFLOPS at 1.15 GHz

So, HD Graphics 530 must be faster than HD Graphics 4000 by 30%.

Look at the pictures I made some time ago for HD Graphics 4000 (orange line). In all cases with all RAM modes it gives acceleration compare to CPU only mode.

http://www.svp-team.com/forum/misc.php?action=pun_attachment&amp;item=1655
http://www.svp-team.com/forum/misc.php?action=pun_attachment&amp;item=1656
http://www.svp-team.com/forum/misc.php?action=pun_attachment&amp;item=1657

16 Reply by hyperx (edited by hyperx 04-02-2016 07:10:31)

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Re: Intel HD Graphics 530 driver crashes

Understand...  but what now ? are that problems still driver related ? I also have higher results on Windows 7 then on windows 10 (SVPmark) but the real video is unusable...

Re: Intel HD Graphics 530 driver crashes

hyperx

- use EVR (or EVR-CP) renderer only
- turn off any picture enhancements in the video driver
- set number of threads in SVP to "auto" if you've changed this value earlier

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Re: Intel HD Graphics 530 driver crashes

Chainik:
Believe me... i tried really every possible configuration with no sucess, the performance is really bad. I also tried different render, number of threads... windows 10 windows 7.....

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Re: Intel HD Graphics 530 driver crashes

hyperx
I see just words. I need numbers.
Post here your SVPmark test results. CPU mode only and with GPU-acceleration.

It will be test of SVP libraries speed.

Re: Intel HD Graphics 530 driver crashes

ok... how you determine that "performance is really bad"? using SVP graphs? or EVR renderer stats? or you just see with your eyes that video is not fluid?

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Re: Intel HD Graphics 530 driver crashes

Using SVP-Graphs and compare it to -> without using GPU.  With the same setting i got with GPU on SVP-index ~ 0,7 and without GPU i have stable 1.0 ... i have also tried many settings... but never got a stable framerate.

Re: Intel HD Graphics 530 driver crashes

ok then
I assume that we're talking about 24 fps video -> 60 fps and you already have number of threads set to >8
Then the GPU is a bottleneck.

In App settings -> All settings find value named "main.performance.gpu.id11", what number do you see there?
Click on it and change it to some low value, like 50.

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Re: Intel HD Graphics 530 driver crashes

Can´t find this value.

I have a setting "performance" ... GPU ID 11 = 272 and Threads = 4

But can´t find main.performance.gpu.id11

Re: Intel HD Graphics 530 driver crashes

right
so change this "272" to "50"

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Re: Intel HD Graphics 530 driver crashes

Done... but nothing changed, still SVP INDEX ~ 0.6 without full 1.0 (same setting)