1 Topic by cyberYT (edited by cyberYT 06-02-2016 22:35:42)

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Topic: crash - solved

hi all I want to say I have the following problem with smooth video project 4 when I open it automatically locks after applying the 60 good fps stops working which for me is rare do not know if I have correctly configured appreciate if someone tells me step by step how to configure it and not think it's for the computer because I believe that I meet the requirements beyond have the following

CPU: Intel Core i7 3.60GHz 4790
8GB DDR3 RAM
GPU : AMD 380x 4gb ram r9
64-bit Windows 10 pro

Thank you for your attention
I appreciate anyone who can give me step by step instructions for smooth video project 4 I can give me the best possible performance and work correctly

Thanks again for your attention

Re: crash - solved

Try enabling Direct3D fullscreen in MPC-HC?

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Re: crash - solved

I do not know how to do it

Re: crash - solved

cyberYT wrote:

I do not know how to do it

Well first off, do you use MadVR?  Because there's a different setting to use if you do.

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Re: crash - solved

yes i use madvr

Re: crash - solved

cyberYT wrote:

yes i use madvr

Oh, well then try enabling "use direct3d 11 for presentation" in MadVR's settings.

  • MAG79
  • SVP developer
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Re: crash - solved

cyberYT
Please, be more precise what the issue: windows crash or player locks or SVP4 stops working?
Post here number and full text of the error.

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Re: crash - solved

There are four options which are not within those and there are more that I supposed to do ?

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Re: crash - solved

MAG79

error code:169681

and more especified

Manufacturer    MPC-HC
Application name    MPC-HC
Application version    1.7.10.0
Problem state    New
Problem    169681
Dump group    443149
Dump    6645176

WARNING: Following frames may be wrong.
amdocl!clSetKernelExecInfo+0x27cdb
amdocl!clSetKernelExecInfo+0x27c78
amdocl!clSetKernelExecInfo+0x26d17
amdocl!clSetKernelExecInfo+0x2580f
amdocl!clSetKernelExecInfo+0x5958
amdocl!clSetKernelExecInfo+0x14ac
amdocl!clSetKernelExecInfo+0x16efc
kernel32!BaseThreadInitThunk+0x24
ntdll!__RtlUserThreadStart+0x2f
ntdll!_RtlUserThreadStart+0x1b

  • MAG79
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Re: crash - solved

amdocl - it is AMD openCL, part of AMD graphics driver. You need to reinstall AMD graphics driver first.

11 Reply by Nintendo Maniac 64 (edited by Nintendo Maniac 64 31-01-2016 05:19:32)

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Re: crash - solved

For that it's highly recommended to run DDU (LINK) and then re-install your drivers.

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Re: crash - solved

i not sure from ddu program i dont know how to reinstall all drivers gpu

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Re: crash - solved

reinstalled the drivers what the next step

Re: crash - solved

what's the video driver version?
try to rollback to the latest pre-"Crimson" drivers - Catalyst 15.7

Re: crash - solved

cyberYT wrote:

reinstalled the drivers what the next step

See if the issue still persists.

If not do the process again but install driver version 15.7.1

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Re: crash - solved

i have amd crimson edition 16.1

Re: crash - solved

cyberYT wrote:

i have amd crimson edition 16.1

Does it occur with 15.7.1?

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Re: crash - solved

no