Topic: Connection error, please try again later.

Hi.
Im getting connection error when I try to activate SVP pro with my license. I have tried for the last week without any success.
Can anybody help me fix this problem?
Thanks

Re: Connection error, please try again later.

any firewall?

please post here the extended error message from the text log file located at %APPDATA%\SVP4\logs\active.log

Re: Connection error, please try again later.

Only windows 10 native firewall

log:

11:04:49.649 [W]: QSslSocket: cannot call unresolved function SSLv23_client_method
11:04:49.650 [W]: QSslSocket: cannot call unresolved function SSL_CTX_new
11:04:49.650 [W]: QSslSocket: cannot call unresolved function SSL_library_init
11:04:49.650 [W]: QSslSocket: cannot call unresolved function ERR_get_error
11:04:49.650 [W]: QSslSocket: cannot call unresolved function ERR_get_error
11:04:49.650 [E]: Registration: server error  99 - Error creating SSL context ()

Re: Connection error, please try again later.

"ssleay32.dll" (which is in the SVP 4 install folder) could not be loaded
most likely VC++ 2013 32-bit redistributable package is not (properly) installed for some reason - though it should be installed by the SVP setup

Re: Connection error, please try again later.

Ive uninstalled and reinstalled everything at least three times and now it says "unable to locate avisynth, please re-install it"

log:

13:56:38.610 : VideoPlayer: failed to determine Avisynth version from C:/Program Files/MPC-BE x64
13:56:44.502 : FFDShow: remove instance [1503a6]

I have installed everything in the mandatory section. Ive noticed that avisynth and avisynth+ are installed in the same directory.
I had everything installed in my other computer working fine but when I installed it in my new computer something went wrong.
Im using MPC BE x64, is necesary to install avisynth 2.6 and ffdshow x86 since im using a 64bit player?

Thanks

Re: Connection error, please try again later.

Avisynth+ installs to "C:\Program files (x86)\Avisynth+" by default, and there should be "avisynth.dll" in the C:\Windows\System32 folder.
Do you see it there?

Anyway you can just copy SVP 4\Plugins64\avisynth.dll into MPC-BE's install dir and it should work.

Re: Connection error, please try again later.

Fixed.

Thanks a lot for your help!!