Topic: crash

hi I'm got crash when i turn on svp i tried reinstall many times and it still crashes
When i turn on it crashes svp program and clinfo program and i don't know what is the problem help

Re: crash

What application is crashes (player / SVP-manager)?
What the error details?
You can send us the bug report just after crash occurs: SVP tray menu - Information - Send problem report...

Re: crash

svp crashes instantly when i turn on the program

Re: crash

rokas.reisys wrote:

svp crashes instantly when i turn on the program

Can you record it happening?

Re: crash

Can you look to the windows log to get more information about the error?

6 (edited by rokas.reisys 13-07-2016 01:13:45)

Re: crash

sorry I was away, there's not any amazing things, when i turn on the program two windows pops up says that they stopped working (svp and clinfo.exe) what can i do is close them, I tried reinstalling drivers many times,

clinfo.exe event viewer:

Faulting application name: clinfo.exe, version: 0.0.0.0, time stamp: 0x00010000
Faulting module name: nvopencl.dll, version: 6.14.13.6869, time stamp: 0x5773fd76
Exception code: 0xc0000005
Fault offset: 0x002bf2fb
Faulting process id: 0x240c
Faulting application start time: 0x01d1dca2afee17c7
Faulting application path: D:\Games\New folder (3)\utils\clinfo.exe
Faulting module path: C:\WINDOWS\SYSTEM32\nvopencl.dll
Report Id: a900fc0f-d761-402b-a95e-8d91b1e11345

Faulting package full name:

Faulting package-relative application ID:
svp view event:
Faulting application name: SVPManager.exe, version: 4.0.0.80, time stamp: 0x00000000
Faulting module name: nvopencl.dll, version: 6.14.13.6869, time stamp: 0x5773fd76
Exception code: 0xc0000005
Fault offset: 0x002bf2fb
Faulting process id: 0x1920
Faulting application start time: 0x01d1dca2afb0e773
Faulting application path: D:\Games\New folder (3)\SVPManager.exe
Faulting module path: C:\WINDOWS\SYSTEM32\nvopencl.dll
Report Id: f27c1454-2d24-4947-833c-7ebda2568f1c
Faulting package full name:
Faulting package-relative application ID:

Re: crash

C:\WINDOWS\SYSTEM32\nvopencl.dll

It is part of NVIDIA graphic driver.
You need to completely uninstall graphics drivers with all their parts. Use DDU to this purpose. Uninstall all graphics drivers (NVIDIA, AMD, Intel) if they was installed earler.
http://www.guru3d.com/files-details/dis … nload.html
Then install NVIDIA driver again usual way.

Re: crash

I did that with ddu but I will try again

Re: crash

I reinstalled drivers with ddu same crash

Re: crash

It is not normal. CLInfo is just information utility. It must work without errors. Error say about not well worked OpenCL driver. It is a part of graphics drivers.
You need to make CLInfo to work first. Try another version of drivers. Maybe you have corrupted video adapter?

Re: crash

I had working svp for few minutes when I didn't had any drivers

12 (edited by rokas.reisys 13-07-2016 18:35:08)

Re: crash

only way of using now is delete drivers, while i don't have them run svp and then install them, because svp doesnt crash when i already have them

Re: crash

As a work-around, if you have an Intel integrated GPU, you could try using that.

Re: crash

this's not a workaround cause OpenCL subsystem is broken to the point where even clinfo crashes on start

Re: crash

And how do i fix it ?

Re: crash

Install some earlier driver version via ddu