Topic: cant update svp4 pro

So I have gotten notifications for available updates for a couple weeks now, but I cant seem to update them. When the svp utilities page pops up, the "install via svp maintenance tool" button doesnt work. it starts glowing slightly like normal when I hover and click on it, but it doesnt do anything. Is there some way to fix this, or some other way to update it, or should I try reinstalling svp? The rest of the features work like normal, its only the update thing that seems to be broken

Re: cant update svp4 pro

- try to execute "svp4-maintenance.exe" manually, will it run?
- if not, check that "svp4-maintenance.dat" file exists and is not empty (zero size)
- if it is empty or absent then copy "svp4-maintenance.dat.backup" into "svp4-maintenance.dat" and execute the .exe again

if nothing helps then re-installation is the only option

Re: cant update svp4 pro

neither cmd nor the run app worked. the run app said it couldnt find it. Going into the svp 4 folder. both the dat and backup file are there, but the vp4-maintenance.exe is missing(if it should be there). Ill try reinstalling in a couple of hours, dont have the time right now

Re: cant update svp4 pro

>  but the svp4-maintenance.exe is missing

this's interesting

any anti virus software installed?

Re: cant update svp4 pro

yeah, I use bitdefender(free version). But it seems like it hasnt done anything to svp. it puts all suspicious files and detected viruses in quarantine, and nothing regarding svp has ever been put there. I guess there isnt some way to get the maintenance exe file back without reinstalling tongue