• Rain
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Topic: SVPTube 2 (Version 2.1.0.122) causes SVP on Windows 10 Pro to not open

Hi,

I just installed SVP 4 Pro for Windows on my Windows 10 Pro desktop computer. I had initially selected for SVP to install all components/extensions and right after I finished the installation and entered the license information, I found myself unable to open SVP 4 Pro Manager. I tried restarting, etc. but nothing seemed to work. I decided to start removing components/extensions via "Maintain SVP 4 Pro Installation." After removing them one by one, I was able to isolate the problem to SVPTube 2. After I removed SVPTube 2, I was able to successfully launch and run SVP 4 Pro with all of it's other components/extensions. Does anyone know how to get SVPTube 2 to install and run correctly? I have attached screenshots of the components/extensions I have installed currently.

Thank you!

Post's attachments

2018-04-22 04_28_33-Media.png, 55.25 kb, 630 x 388
2018-04-22 04_28_33-Media.png 55.25 kb, 388 downloads since 2018-04-22 

2018-04-22 04_28_57-Media.png, 54.14 kb, 630 x 391
2018-04-22 04_28_57-Media.png 54.14 kb, 440 downloads since 2018-04-22 

2018-04-22 04_29_14-Maintain SVP 4 Pro.png, 52.38 kb, 617 x 385
2018-04-22 04_29_14-Maintain SVP 4 Pro.png 52.38 kb, 432 downloads since 2018-04-22 

Re: SVPTube 2 (Version 2.1.0.122) causes SVP on Windows 10 Pro to not open

SVP log? (see %APPDATA%\SVP4\logs\active.log)
Any crash message in the Windows Event Viewer? (Windows logs -> Application)
Do you have any Python version installed?

3 Reply by Rain (edited by Rain 22-04-2018 23:10:14)

  • Rain
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Re: SVPTube 2 (Version 2.1.0.122) causes SVP on Windows 10 Pro to not open

Sorry for the delay!

I have attached the active.log file to this post. I reinstalled Python 2.7.14 and 3.6.5 before I reinstalled SVPTube 2 just now and I'm still having the same issue. The log file includes after I reinstalled Python.

Below are the last few entries in Event Viewer starting with the Python 3.6.5 installation. They all showed up under the "Information" level (not Critical etc.).

Source MsiInstaller - Product: Python 3.6.5 pip Bootstrap (64-bit) -- Installation completed successfully.

Source: RestartManager - Ending session 0 started 2018-04-22T22:25:15.298293500Z.

Source: ESENT - DllHost (11448,G,0) The beta feature EseDiskFlushConsistency is enabled in ESENT due to the beta site mode settings 0x800000.

Source: VSS - The VSS service is shutting down due to idle timeout.

Source: ESENT - DllHost (11448,G,0) The beta feature EseDiskFlushConsistency is enabled in ESENT due to the beta site mode settings 0x800000.

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active.log 4.04 kb, 443 downloads since 2018-04-22 

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Re: SVPTube 2 (Version 2.1.0.122) causes SVP on Windows 10 Pro to not open

I can only think about Python 32-bit versions conflict.
By default SVPtube should use portable Python 32-bit from SVP 4\mpv32 folder (which is 3.6.3, by the way).

  • Rain
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Re: SVPTube 2 (Version 2.1.0.122) causes SVP on Windows 10 Pro to not open

That was it! It works now smile Thank you so much, Chainik!

Re: SVPTube 2 (Version 2.1.0.122) causes SVP on Windows 10 Pro to not open

What did you do?

  • Rain
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Re: SVPTube 2 (Version 2.1.0.122) causes SVP on Windows 10 Pro to not open

I uninstalled the 32-bit version of Python that was installed on my computer. I think it was version 3.6.4 or something.

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Re: SVPTube 2 (Version 2.1.0.122) causes SVP on Windows 10 Pro to not open

Actually, I have one more question-- I have 2 GTX 980s in SLI. Do I need to do anything to use both GPUs with SVP?

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Re: SVPTube 2 (Version 2.1.0.122) causes SVP on Windows 10 Pro to not open

one 980 is more than enough

  • Rain
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Re: SVPTube 2 (Version 2.1.0.122) causes SVP on Windows 10 Pro to not open

Oh okay! Thank you smile