first, thank you very much for all of your help!
"svp index"? what is that?
and here's my log:
15:56:20.015 I]: Main: starting up SVP 4 Pro [4.3.0.195]...
15:56:20.015 I]: Main: args: none
15:56:20.015 I]: Main: working dir is C:\Program Files (x86)\Players\SVP\
15:56:20.015 I]: Main: data dir set to C:\Users\MOVIES\AppData\Roaming\SVP4\
15:56:20.015 I]: Settings: loading main.cfg OK
15:56:20.030 I]: Settings: loading ui.cfg OK
15:56:20.030 I]: Settings: loading frc.cfg OK
15:56:20.030 I]: Settings: loading profiles.cfg OK
15:56:20.046 I]: Settings: loading custom.cfg OK
15:56:20.046 I]: Settings: loading lights.cfg OK
15:56:20.046 I]: Main: using Qt 5.14.2 (i386-little_endian-ilp32 shared (dynamic) release build; by MSVC 2017)
15:56:20.046 I]: Main: device scale is 2.50002, user defined scale is 0
15:56:20.046 I]: Main: system locale is [en]
15:56:20.046 I]: Main: preferred language is [en-us]
15:56:20.046 I]: Main: setting language file to en.qm...
15:56:20.062 W]: Main: module 'plugins/svpflow1.dll': NOT FOUND
15:56:20.062 W]: Main: module 'plugins/svpflow2.dll': NOT FOUND
15:56:20.062 I]: Main: module 'plugins64/svpflow1.dll': 4.3.0.196
15:56:20.077 I]: Main: module 'plugins64/svpflow2.dll': 4.3.0.196
15:56:20.077 I]: Main: module 'plugins64/svpflow1_vs.dll': 4.3.0.196
15:56:20.093 I]: Main: module 'plugins64/svpflow2_vs.dll': 4.3.0.196
15:56:20.093 W]: Main: PATH doesn't contain mpv64 folder, VLC and libmpv players may not work
15:56:20.093 W]: Main: PYTHONPATH doesn't contain mpv64 folder, VLC and libmpv players may not work
15:56:20.093 W]: Main: PYTHONPATH is EMPTY
15:56:20.124 I]: Main: running OpenCL info...
15:56:20.140 I]: Main: collecting system information...
15:56:20.140 I]: OS: Windows 10 [10.0.19041]
15:56:20.155 I]: CPU: Intel Core i7-9700K [base frequency 3600 MHz, 8 threads]
15:56:20.155 I]: Video: registry info - NVIDIA GeForce RTX 2080 Ti
15:56:20.155 I]: Video: reading OpenCL info...
15:56:20.483 I]: Video: 1 GPU OpenCL device(s) on NVIDIA CUDA [OpenCL 1.2 CUDA 11.0.228] (NVIDIA Corporation)
15:56:20.483 I]: Video 1: GeForce RTX 2080 Ti (NVIDIA Corporation, ver.452.06) [gpuID=11]: OK
15:56:20.483 I]: Video 1: may support NV Optical Flow (Compute capability: 7.5)
15:56:20.483 I]: Memory: 32699 MB total, 29748 MB free
15:56:20.483 I]: System: finding network settings...
15:56:20.671 I]: Power: AC is ON [1]
15:56:20.874 I]: Screens: updating information, 1 screen(s) found
15:56:21.140 I]: Main: preparing video profiles...
15:56:21.296 I]: Main: preparing performance graphs...
15:56:21.499 I]: Main: preparing ffdshow...
15:56:21.514 I]: FFDShow: found 64-bit version 1.3.4533.0 [C:\Program Files (x86)\Players\ffdshow\ffdshow.ax]
15:56:21.514 I]: Main: preparing PotPlayer...
15:56:21.514 I]: Main: preparing mpv...
15:56:21.514 I]: Main: preparing remote control...
15:56:21.514 I]: RemoteControl: started
15:56:21.514 I]: Main: preparing main menu...
15:56:21.597 I]: Main: loading extensions...
15:56:21.642 I]: Main: initialization completed in 1502 ms, but still waiting for the screens measurement...
15:56:21.793 I]: Updates: checking now...
15:56:22.137 I]: Screens: screen 0 - 3840x1640 @59.942 Hz [measured], x2.5 [95 DPI]
15:56:22.137 I]: Screens: primary screen is 0
15:56:23.746 I]: Performance: quick estimation = 906 (previous value was 917)
17:11:28.447 I]: PotPlayer: found new player instance
17:11:39.384 I]: PotPlayer: new video in PotPlayerMini64.exe (64-bit) [PotPlayer 0.0.0.0] on screen 0 using Avisynth engine
17:11:40.274 I]: Media: video 1920x816 [PAR 1.000] at 24.000 fps [constant]
17:11:40.274 I]: Media: codec type is AVC, YUV/4:2:0/8 bits
17:11:40.275 I]: Playback: starting up...
17:11:40.280 I]: Playback [6079f389]: Frame server (64-bit) 3.5.0.0, AviSynth+ 3.5 (r3043, master, x86_64), C:\WINDOWS\SYSTEM32\avisynth.dll
17:11:40.280 I]: Playback [6079f389]: resulting video frame 1920x816
17:11:40.281 I]: Playback [6079f389]: 2 acceptible profiles, best is 'PROFILE 1' [0]
17:11:40.309 I]: Playback [6079f389]: enabled while video is paused
17:11:40.310 I]: Profile: using automatic profile #1 /film
17:11:40.323 I]: Playback [6079f389]: playing at 96 [24 *4/1]
17:11:40.323 I]: Playback [6079f389]: frame transformations are disabled in this video player
17:12:12.996 I]: PotPlayer: player closed
17:12:13.004 I]: Playback [6079f389]: disabled while video is stopped
17:12:13.004 I]: Playback [6079f389]: deleted