SVPlayer for tvOS
Technical support email: support@svp-team.com
Licensing and payments: kd@svp-team.com
Support forums: https://www.svp-team.com/forum
Installation:
App Store link: https://apps.apple.com/app/id6446900981
Frequently Asked Questions
Contents
- 1 Is my device XXX supported
- 2 Can I use my existing SVP license key with this?
- 3 Subscription?
- 4 My device lagging / stuttering!
- 5 There's no video / green screen / etc
- 6 Interlaced video is not detected as interlaced
- 7 What is "Adaptive refresh rate"?
- 8 Where are all the advanced options iOS version has?
- 9 Can I open Youtube (P**nhub, etc.) video?
- 10 Getting Plex token
Is my device XXX supported
We support Apple TV 4K 2017 and later, however with frame rate conversion active 1st gen (2017) can only handle 1080p videos, and even 3rd gen (2022) won't handle 4K videos in a 4K mode.
Can I use my existing SVP license key with this?
No you can't. SVPlayer for tvOS is only sold via Apple App Store.
Subscription?
Yes. Good news is that ATV's subscription will also work in SVPlayer for iOS devices (iPhones/iPads), but not wise versa.
My device lagging / stuttering!
Ensure your ATV is cooled properly. Note that ATV 3rd gen (2022) lacks active cooling, so it's always overheating heavily.
Attaching passive radiators help a lot:
Common performance advices:
- upscaling 60fps video to 4K is rather complicated, so it's better to switch ATV's output to 1080p mode.
- if you don't want switching to 1080p then at least set "upscaling" to "bilinear" and turn off "deband".
There're various methods to lower CPU consumption:
- on the "Frame rate" page move the performance/quality slider to the left, step by step;
- on the "Size and light" page set the "Decrease frame" to at least 1080p, or even to 720p.
- turn off hardware decoder (the HW button), this may help in some cases
There's no video / green screen / etc
Try to turn off hardware decoding (via options, or with the HW button). Not every SoC supports hardware decoding of every video format or codec.
Interlaced video is not detected as interlaced
Again, turn off hardware decoding.
What is "Adaptive refresh rate"?
SVPlayer can switch display refresh rate to match the content. For example, when FRC is off then it will switch display refresh rate to 24 Hz while playing 24 fps videos, and then switch it back to 60 Hz when FRC is on.
You must turn on Video and audio -> Match content -> Match frame rate in Apple TV's Settings for this feature to work.
Note that this will also switch display to non-HDR mode if Match dynamic range is set (as SVPlayer currently doesn't support HDR output).
Where are all the advanced options iOS version has?
Look at the WebUI, there're plenty of stuff there ;)
Can I open Youtube (P**nhub, etc.) video?
You need a direct link to the M3U8 stream, and put that URL into WebUI.
Getting Plex token
You need a Plex token (also called "X-Plex-Token") to connect Plex server from SVPlayer.
This ISN'T a password you're using to sign in to Plex!
To get your Plex token:
- Open the Plex Web App in a web browser and sign in to your Plex account.
- On any library item, press the "three dots" button in the bottom corner, select Get info, and then click View XML.
- Look in the URL and find the token as the "X-Plex-Token" value. For the simplicity, you can just copy the whole URL string into SVPlayer, it will extract the token automatically.